My Pogoplug

Connect Pogoplug to Your Router

Plug an ethernet cable into your Pogoplug and plug the other end into your router.

Connect Your Pogoplug to Power

Plug your Pogoplug into a wall socket or power strip. Did the light on the front of your Pogoplug turn on? If not, check your connection.

Verify Internet Connection

Is the front light on your Pogoplug green? If so, you’re connected and ready to continue. If you do NOT have a green light after 60 seconds, please see troubleshooting tips.

Finding Your Pogoplug

Give us a few seconds while we find your device.

Sorry! We need a little more info.

We couldn’t detect your device. Not to worry! Please find the unique identifier located on the bottom of your device and enter it below. Sorry for the hassle.

Enter your ID (26 letters and numbers):

- - - -

Congratulations!

We found your Pogoplug device. Now we’re updating your product. Give us a few minutes.

We found your Pogoplug Mobile device. Now we’re updating your product. Give us a few minutes.

Attach a hard drive

Attach an external hard drive to an open port in your Pogoplug. If your hard drive has its own power source, make sure it’s connected and turned on.

Use Current Account

This device will be registered to .

Create Your Account

Enter the email address and password that you will use to access your data from the Web and our mobile apps.

Email Address
Password
I agree to the terms and conditions

Thank you!

We just sent you an email to verify your Pogoplug account. Please check your email and click the "activation" link to complete your account setup.

Congratulations!

You are all set and ready to go!

Congratulations!

You are all set and ready to go!

Want to access all of your music, photos and videos, from anywhere? Pogoplug software can automatically copy your photos, videos and music from your computer to your Pogoplug.

The download should start now. If it doesn't, click here to start it now.

Your Account

Description

You’re almost done. Now select your service plan.

Basic Pogoplug Service

Multi-user Backup

Maximum User Accounts

Onsite Cloud Storage

Offsite Cloud Storage

Support

Personal

Unlimited

N/A

Select

Included

Current Plan

Family

Unlimited

100GB

Email/Chat

Select

$29/year

Current Plan

Family+

Unlimited

300GB

Email/Chat

Select

$49/year

Current Plan

Family Pro

Unlimited

1TB

Email/Chat/Phone

Select

$99/year

Current Plan

Number of Users

Onsite Cloud Storage

Offsite Cloud Storage

Support

Team

Unlimited

1TB

Email/Chat

Select

$19/month

Current Plan

Team

Unlimited

N/A

Email/Chat

Select

Included

Current Plan

Team+

Unlimited

2TB

Email/Chat/Phone

Select

$39/month

Current Plan

Team Pro

Unlimited

5TB

Email/Chat/Phone

Select

$99/month

Current Plan

Return to Pogoplug Family plans.

Need more users or more archive storage? Contact sales@pogoplug.com.

Protect Your Family From a Data Disaster

Your Pogoplug Family account backs up all of your family’s computers and mobile devices to your hard drive at home. Add a second backup location outside of your home in case of a disaster.

Protect Your Team From a Data Disaster

Your Pogoplug Team account backs up all of your team’s computers and mobile devices to your hard drive at the office. Add a second backup location outside of your office in case of a disaster.

Free

Select

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