Plug one end of the included ethernet cable into the ethernet port on your Pogoplug and the other end into any available port on your router.
◄ Back
Next ►
Now plug your Pogoplug into a wall socket, or available socket in a power strip.
Did the light on the front of your Pogoplug turn on? If not, your power strip may not be connected to a power source, or the power cable may not be connected to your Pogoplug.
◄ Back
Next ►
Now it's time to connect your external hard drive. Take the USB cable that came with your hard drive and connect one end into the hard drive, and the other into any of the available USB ports on your Pogoplug. If your hard drive has its own power source, please make sure that it is connected and turned on.
◄ Back
Next ►
Now let's verify that your Pogoplug is able to connect to the internet and communicate with the Pogoplug service.
Is the light on the front of your Pogoplug green?
If the light is not green, wait about 60 seconds to make sure that your Pogoplug has had a chance to finish starting up. If it is still not green, your Pogoplug may not be communicating with the Pogoplug service.
Yes, I have a green light - click Next to continue
No, I don't have a green light - click here to view troubleshooting tips
◄ Back
Next ►
If you've connected your Pogoplug to power and to a router but the light on the front of your Pogoplug is not green, here are some things you can check:
Is the ethernet cable connected to your Pogoplug and to your router?
Is your router turned on?
Does your router give out IP addresses to computers on your network (DHCP)?
Do you have a firewall installed that blocks UDP, or is UDP disabled on your router?
If you have verified all of the tips and the light on the front of your Pogoplug is still not green, please try unplugging your Pogoplug from the power source and plugging it in again.
If you continue to have problems, click here to contact support.
Please wait a few seconds while your Pogoplug enabled device is located...
◄ Back
We were not able to automatically locate your Pogoplug enabled device. Don't worry, you can still continue with the activation using your unique identifier.
Look for the unique identifier (26 numbers and letters), and type it in below:
- - - -
◄ Back
Next ►
Congratulations! Your Pogoplug setup is almost complete. Please provide your email address and a password below. Your email address and password will be used to access your Pogoplug enabled device from both inside and outside of your home.
◄ Back
Finish
This may take a couple of minutes. Please be patient.
Please verify your unique identifier is
.Is your Pogoplug enabled device connected to Power?
Is the ethernet cable connected to your Pogoplug enabled device and to your router?
Does your router give out IP addresses to computers on your network (DHCP)?
Do you have a firewall installed that blocks UDP, or is UDP disabled on your router?
If you have confirmed that your unique identifier was entered correctly, and verified all of the tips, please try unplugging your Pogoplug enabled device from the power source and plugging it in again.
If you continue to have problems, click here to contact Pogoplug support.
◄ Back
It looks like you've used a Pogoplug enabled device before. Since we've already verified your account, you are ready to go.
Your Pogoplug enabled device was located and you are ready for the next step.
Click the Next button below to continue.
◄ Back
Next ►
The Pogoplug service will always be free to use inside your home. Remote access is available at no cost for the next 30 days.
After that, the cost is just $29 a year. What would you like to do now?
An email has been sent to your email account.
Please click on the link in the email to verify your account.
If you did not receive an email, please check your Junk folder or click here to re-send.
Verify that you entered the correct unique identifier. If you are certain that you entered the correct unique identifier, please sign in to see if it is already registered to your account.
If you need additional help, please contact Pogoplug support
◄ Back